These Terms & Conditions apply to all orders placed with Le Florist BD (“we”, “us”, “our”) through lefloristbd.com, WhatsApp, phone or our social media pages. By placing an order, you agree to these terms.

Orders & Confirmation

An order is confirmed only after we verify the details with you by phone or WhatsApp and receive the advance payment. We may decline an order if the details are incomplete or the flowers are unavailable. In that case, any payment you made is refunded in full.

Prices & Payment

All prices are in Bangladeshi Taka (BDT). The delivery charge (৳150–৳250 depending on location) is added separately, as explained in our Delivery Policy. We accept advance payment via bKash. The final total is confirmed with you before dispatch.

Product Appearance

Flowers are natural and seasonal. Colour, size and shape may vary slightly from the photos. If a specific flower is unavailable, we may substitute it with one of similar style and equal or higher value, after informing you.

Delivery

Delivery areas, times and charges are described in our Delivery Policy. Please provide a correct address and a reachable recipient phone number. We are not responsible for delays caused by incorrect information.

Cancellations, Refunds & Replacements

Because flowers are perishable, cancellations and refunds follow our Refund & Return Policy.

Privacy

We use your details only to process and deliver your order. See our Privacy Policy.

Changes to These Terms

We may update these terms from time to time. The version on this page applies to orders placed after the update.

Contact

Office Address: House 14, Road 7 by 1, Banasree, Rampura, Dhaka 1219, Bangladesh
Call / WhatsApp: +880 1901-127244
Email: hello@lefloristbd.com